Product Director

Job Description
About the role
This position is hybrid in-person/remote, requiring 1 day a week in the office.
The SFDDS Product Director has an unparalleled opportunity to shape the City’s digital products and services, from the high-level product roadmap to citywide metrics and product standards and will be responsible for the following:
Provide clear product vision and strategy across all of our products, and set a high ambition for our work
Lead and manage the Digital Services Product team of 4 PMs ranging from mid-level to very senior:
support them in leading multi-disciplinary agile product teams and shipping great work, help them standardize their approach and tools, and share their work among the team and in the wider city
Alongside the CDSO and Delivery Director, form strong relationships with our peers and partners in departments:
help departments frame problems to solve, support research efforts citywide, develop thoughtful metrics, and strategically sequence efforts across products
Collaborate closely with senior peers (Engineering Director, Delivery Director, Chief Data Officer, and heads of Design and Content) to align strategy and practice across the Digital and Data Services team
Be adept at managing vendor relationships where needed, and at the same time, be committed to Digital Services owning our own products and using open source technology where possible and practical
Elevate inclusion and accessibility from all angles – disability, language, culture, and income level
Be deeply attuned to resident and partner needs, and value the input of designers, researchers, analysts, and policy teams
Represent Digital and Data Services to staff at all levels in the City, and provide expert input where it is needed in other departments
Champion and teach the practice of product management throughout the City
Contribute as a leader to the culture of the SFDDS team overall, making sure communication is constructive, honest and open, and leading by example