Director, Product Management - Smb

Job Description
The Director, Product Management – SMB is responsible for a product category within our portfolio of health and wellness software, driving and shaping the overall product strategy and roadmap with a focus on people management. You will mentor and manage a team of Product Managers and work directly with internal and external teams to identify opportunities, set product direction, and influence our releases. You will be the leader and end-to-end owner for agroup of products including &
, dedicated to driving the group’s profitable growth with a metrics-driven mindset.
This role is responsible for driving the product category vision andmarket strategy, business cases, roadmap, and the achievement of financial and customer experience goals. As the leader for your category, you will develop and execute the commercialization strategy across functions with responsibility for bookings, revenue, and margin. This includes ensuring that all departments are preparedfor successful product launches and go-to-market execution.
You will work directly with product leadership, Sales, Marketing, Engineering to drive product ideation and roadmap development. We are looking for a natural problem solver who puts the consumer front and center, can work amidst ambiguity, and be willing and able to roll up your sleeves to get the job done.
The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment.
What will you do?
Build a world-class team, identify team members' strengths and use them successfully
Continuously mentor and scale the product team while motivating product managers to deliver high-quality work
Manage the business metrics of the product category (bookings, revenue, margin, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met
Extract maximum commercial value from the product category through packaging, pricing, and new feature development
Help shape and define the product team's methodology while leveraging product and industry best practices
Communicate and evangelize the product team's goals and strategy to identify opportunities for synergy and build alignment across various stakeholders
Drive the product strategy and roadmap to ensure that the company achieves its long-term business needs and goals
Identify and define KPIs and metrics for the team to set targets and drive overall team performance
Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product category