Personal Lines Account Manager
job description
Personal Lines Account Manager
Full-Time, In-Office
C1 Insurance Group is a Dallas-based insurance agency with a positive, lively culture. We are a growing team that has a family oriented environment that seeks to work together to provide the best possible service to our customers. We are a full service risk management firm that has consistently grown double digits year over year since our inception in 2011. Our growth is driven off of referrals from customers, centers of influence, and having great people to serve them.
WHAT WILL YOU DO?
Strengthen relationships with existing customers by providing excellent customer service
Work with producers to maintain high customer retention
Manage customer communication &
documentation
Assist customers with coverage &
billing questions via phone &
email
Process policy changes, updates to billing, cancellations &
reinstatements
Facilitate the claims process, as needed
Requirements
WHO ARE YOU?
Customer Service background
Strong written &
verbal communication skills
Strong Problem solving skills
Detail-oriented
Positive attitude
Preferred bachelor's degree or insurance background
Proficient with Microsoft Office/ Google Workspace
P&
C insurance license and experience preferred
Insurance experience preferred
Benefits
WHY US?
This position is a full-time, in-office position in Dallas, TX. Our training program is intentionally designed to ensure you are fully-equipped and confident in starting your role. We are excited to play a part in your growth and development.
Compensation is an annual base salary. We offer paid time off, paid holidays and health insurance coverage.