Operations Support Specialist

Job Description:

Location:
Green Bay, WI
Shift:
1st Shift
Work model:
Hybrid
Schedule:
Full-time;
Monday - Friday, 7:
00 a.M.
- 4:
00 p.M.
Job overview:

Schneider is seeking an Operations Support Specialist in Green Bay to set up and maintain customer rate and accessorial profiles. The Operations Support Specialist will work with various areas of the business to ensure accurate invoicing of accessorial charges and identify resolutions of customer payment discrepancies.
Responsibilities:

• Execute all accessorial-related activities.
• Participate in the customer implementation process to create and maintain customer accessorial profiles.
• Communicate customer process concerns to accessorial stakeholders.
• Build strong relationships with customers.
• Create and maintain QSWIs and assist with system testing.
• Identify opportunities that capture additional accessorial revenue.

Skills and qualifications:

• Associate degree.
• One plus years of relevant work experience.
• Strong oral and written communication skills.
• Excellent problem-solving and analytic skills.
• Ability and desire to work on-site, in person, at a Schneider facility as part of a team.
• Able to manage multiple priorities at once.

Pay and benefits:

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of operations benefits.

Diversity, Equality and Inclusion
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership.

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