It Administrator / Bilingual (Korean/ English)

Job Description
Responsibilities
Conceptualize design, implement, and develop a solution for complex/ programs independently
Codes and programs enhancements, updates, and changes for portions and subsystems of systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools
Executes established test plans and protocols for assigned portions of code;
identifies, logs, and debugs assigned issues.
Document system builds and application configurations;
maintain and update documentation as needed
Provide support for IT Network and Systems infrastructure including day-to day operations, monitoring and problem resolution for corporate offices
Support implementation of addition, deletions, upgrades and modifications to organization's IT infrastructure
Provide support diagnosing and resolving any potential network and hardware issues
Assist in administering Cisco VoIP phone system
Assist end users through Help Desk ticketing system