Director Of Strategic Operations, Named Accounts

Job Description
Your Career
Are you a seasoned Sales Operations leader with experience managing sales operations teams and looking for your next growth opportunity in a fast-growth sales environment? The company is in a rapid growth phase and provides a challenging environment where the creativity, resourcefulness, and effectiveness of driven individuals are put to the test daily.
This role requires a strong and collaborative leader who can lead an established Sales Operations function for our top tier accounts across sales organizational planning including Annual Planning, quota setting, along with weekly forecast and pipeline management cadences, host quarterly business reviews and provide insights on sales performance improvement opportunities.
Your Impact
Manage a team of sales operations professionals aligned by segment to drive high end multi-million dollar deals with our top customers
Act as key business partner across multiple segment sales leaders - aligning on top priorities and programs to drive best practices across teams
Establish consistent best practices and drive Sales Operations Planning, Quarterly Business Review meetings
Comprehensive Account Strategy Reviews for our top accounts leveraging executive relationships, partners and value orientation
Work closely with functional and sales management on GTM segmentation and coverage strategy implementation
Partner with Customer Success to drive Quarterly Customer Reviews to ensure post-sales support drives high customer satisfaction and enables future follow-on sales
Ensure consistency on Operations, Tools, Dashboards and Reporting for the Commercial sector
Support process enhancements, modifications and best practices development
Assist in driving field readiness for new sales hires and ongoing sales processes training
Track and manage pipe generation across the direct field, partner and support functions
Set up and manage sales play programs to drive pipe generation and optimize deals
Review and identify areas for improvement leading to operational efficiency, process optimization and field acceleration (sales enablement tools, process, and programs)
Coordinate activities and priorities of enablement functions to improve alignment to sales strategy
Drive Forecasting and Deal Structuring and participate in a month-end and quarter-end close process
Set up cadences and inspection of quarterly targets and forecasts for the overall Commercial US Sales teams
Facilitate tracking of outstanding purchase orders, ensuring order compliance, bookings reports, etc
Manage compliance of the non-standard transactions process - track quarterly metrics on average discounts, non-standard exceptions and recommend action items to improve these metrics