Concierge Spa

Job Description
General Summary Of Duties:
Spa Concierge is responsible for ensuring a clean, safe and relaxing environment for our guests while providing uncompromising levels of guest service.
Role and Responsibilities:
(Includes but is not limited to the following)
Consistently ensures cleanliness of all Spa/Fitness areas.
Provides guest with tour of locker room and explains available amenities, in a courteous and timely manner
Appropriately dispenses towels, robes, slippers to guests;
removes and stores dirty linens according to procedures.
Performs laundry duties, if applicable, including washing, drying, and folding linen
Monitors locker rooms and replenishes supplies on a regular basis.
Assists guest flow of services from locker room to professional staff
Informs facility management of any member, guest, or facility issues.
Is knowledgeable about the facility, the property, and its amenities to effectively communicate with guests.
Reports any incidents or accidents to a member of the management team.
Other duties as assigned.