Traffic Monitoring Operator (Night Shift)

Job Description
AECOMis seeking aTraffic Monitoring Operator (Night Shift) to be based in Milwaukee, WI.
The responsibilities of this position include, but are not limited to:
Monitoring Wisconsin roadways and providing real-time traveler information for planned and unplanned events impacting traffic and congestion using various Intelligent Transportation Systems (ITS) tools such as closed-circuit television, changeable message signs, ramp meters, traffic detectors, etc.
Real-time assessment of all incoming traffic data and prioritization of content and traffic reporting needs
Regular communication with first responders, law enforcement dispatchers, field technicians, and public service agencies to determine the severity of traffic incidents for dissemination to the motoring public
Locating, verifying, and monitoring of unplanned incidents, construction, special events and any other issues impacting traffic flow and/or motorist safety
Maintains traffic incident reports for incidents occurring on WI state highways
Assesses large volumes of data from a wide variety of sources to detect possible traffic incidents
Provides real-time status and situational awareness updates on control room activities such as significant incidents, special events, construction, etc.
Responsible for monitoring the functionality of Intelligent Transportation Systems (ITS) devices including CCTV cameras, message boards, detectors, ramp meters, etc. and creating maintenance requests for devices
Perform functions similar to an emergency dispatcher within a call center environment dispatching various resources
Responsible for the quality, accuracy and timeliness of all information disseminated
Attend trainings and staff meetings as requested possibly outside of normal schedule
Other duties as assigned