Sr Digital Solution Consultant

Servicenow - City Of Waltham
new offer (02/07/2024)

job description

Job Description
As a member of the Digital Solutions Consulting (“DSC”) team, you will provide technical expertise to support customers with product and solution leadership during pre-sales engagements. The DSC will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of the ServiceNow SaaS platform.

What you get to do in this role:
The Senior Digital Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions during while achieving quarterly and annual sales objectives for an assigned territory.
· Assist Digital Sales teams in the qualification of customer needs through discovery
· Participate across the sales lifecycle on acquiring new customers
· Provide mentoring and training to peers, colleagues and partners
· Demonstrate the product, both standard and tailored to prospects and existing customers
· Generate product demo scripts and scenarios and maintain demonstration environment(s)
· Respond to Request for Information/Proposal documents
· Stay current on product developments/releases to a level required for demo and POC/POV
· Support Marketing events – user conferences, trade shows, webinars etc.
· Stay current on competitive analyses and understand differentiators between the company and its competitors
· Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
· In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment
· Act as the ServiceNow subject matter expert at executive briefings and marketing events

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Sr Digital Solution Consultant

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