Social Media Community Manager

Job Description
Join Jack Link's as aSocial Media Community Managertocreate, plan, and post content across all social channels utilizing native platforms and in-house social scheduling/monitoring tools!
The responsibilities shall consist of, but not be limited to, the following:
Consult on and manage an ongoing social content calendar for all relevant social media channels.
Collaborate with internal and external creative team to create and curate high-quality, relevant social content.
Maintain a deep understanding of each brand’s identity and target positioning with core audiences. Be a steward for the Jack Link’s house of brands;
ensure brand voice and personality comes through in all social posts and conversations.
Engage with audiences on owned social channels and build relationships by regularly engaging with like-minded brands and influencer feeds.
Maintain an excellent response time by responding to all customer complaints and questions across all social channels through in-house social community management too.
Support influencer programs by approving and providing feedback on influencer social content, organizing product orders, and monitoring performance.
Collaborate with external agencies to ensure best in class monthly and quarterly reporting.
Lead post-specific reporting highlighting wins and providing recommendations on potential optimizations.
Stay informed of social media marketing trends and social channel capabilities as they rapidly evolve and provide channel and community insights with actionable next steps on an ongoing basis.