Senior Software Engineer, Video Infrastructure

Job Description
Seeking a Senior Software Engineer, Video Infrastructure to help build the next generation of youth sports video services. Diamond Kinetics is looking for a high performance individual interested in driving our existing youth sports video solutions to the next level. As a development leader at Diamond Kinetics, you must be passionate about delivering highly reliable, robust software solutions that will scale through industry best practices to service the entire sport of baseball and softball at all levels.
Job Function and Purpose
The Senior Software Engineer, Video Infrastructure plays an integral role in the development and ownership of all video services in the Diamond Kinetics’ product solution. This position will require the ability to tackle the day-to-day development tasks required for successful implementation of scalable video architecture, as well as providing technical guidance for building stable video processing pipelines that scale.
Success in this role is defined by:
building reliable, well-tested, full-stack video processing pipelines that enable additional video processing &
consumption capabilities.
An ideal candidate for this role enjoys building scalable software solutions to challenging problems that span low level networking, video processing concepts, low-latency video on demand delivery systems, and the application of computer vision to youth sports video.
As the company grows into new and exciting opportunities within the sports of baseball &
softball we seek an engineer who is passionate about software development best practices, team building, and delivering high quality applications to a growing user base.
Diamond Kinetics’ team and our product offerings are growing quickly, so the role requires a self-motivated individual with a proven track record of excellent communication, organization, and technical skills to work cross functionally with other organizations (internal and external), who can also communicate to all levels of management.
Key Responsibilities
Guide Technical Requirements, Design, and Build
Set the technical direction for the engineering of software solutions to ingest, transcode, store, and distribute user generated video content at ever increasing scale
Assist in prioritizing the organization’s development efforts to build new features in cloud-native video processing pipelines against the need to improve robust and responsive service delivery
Manage an ongoing plan and resources to incorporate product and requirements documents created by the product team
Execute Effectively Against the Software Development/Deployment Lifecycle
Extend existing CI/CD pipelines to make developing for, deploying against, and monitoring system health of an ever growing network of video processes as seamless and enjoyable as possible
Manage a backlog of features and bugs as reported by users and internal team members
Work closely with the product team to assess and grow video processing capabilities
Promote software development best-practices across the development team including continuous integration, accuracy testing &
reporting, centralized logging, crash reporting, etc.
Be a Customer Champion Within the Diamond Kinetics Solution
Along with all team members, be a voice of the customer internally;
ensure that players’, coaches’, and parents’ needs and ideas are incorporated into the development roadmap
Promote idea generation for new products/features based on validated customer and competitive insights
Give direction to non-technical team members around what is possible from within the technical solution as it relates to customer experience in video processing
Effectively engage with customers (coaches, players, and parents) during real-life use of Diamond Kinetics’ software and hardware
Monitor and Improve Performance and Satisfaction
Set and measure against relevant benchmarks for growth, stability, and usage of our video services
Analyze, review, and report on effectiveness of new initiatives and products