Sales Coordinator

Job Description
The Transient Sales Coordinator is responsible for supporting the sales team by handling reservations across all segments, including corporate, consortia, entertainment, and leisure accounts. This includes coordinating room blocks, events, and other administrative duties. The role involves close collaboration with the Director of Business Travel, the Director of Entertainment &
Leisure Sales, Sales Managers, and other departments to meet and exceed client expectations and achieve sales goals. Additionally, the Transient Sales Coordinator will manage office operations to ensure an organized and efficient sales office environment.
What You Will Be Doing:
Sales Support:
Provide support across all segments, including corporate, consortia, entertainment, and leisure accounts. This includes coordinating room blocks, events, and other administrative duties.
Support the development and growth of diverse market segments to meet room night and revenue targets.
Contribute to the achievement of hotel objectives by supporting the sales team in various business development activities.
Client Interaction and Liaison:
Build strong relationships with clients and hotel operational teams to ensure the delivery of exceptional guest service.
Act as a primary liaison for guests, business partners, meeting planners, and sales clients.
Facilitate effective internal communication to ensure seamless execution of client needs and expectations.
Administrative Duties:
Work with the Sales team and other team members to ensure accurate data reporting internally and to the client.
Distribute all documents correctly and on a timely basis to the client and necessary internal departments.
Prepare and/or update written communications such as memorandums, BEOs, Group Resumes, event floor plans, sales spreadsheets, sales letters, and more.
Ensure all sales entries and changes are entered in Opera accurately.
Prepare all necessary sales reports and process purchase orders and special requests.
Maintain the upkeep and inventory of sales collateral (brochures, marketing materials, and menus).
Set up, coordinate and conduct site inspections for Sales Team with other departments and clients.
Office Management:
Perform all administrative duties in an organized manner and help maintain the sales office orderly and efficiency at all times.
Organize and maintain sales office files and records.
Coordinate with other departments to ensure smooth office operations.
Assist Sales Managers with daily office duties and preparation for tradeshows &
sales trips.
Handle incoming telephone and email inquiries in a pleasant, courteous, and professional manner, ensuring that all pertinent information is noted accurately and communicated to respective Sales Managers.
What is in it for you:
Discounted hotel rooms and food &
beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Hourly Rate $27.00-$29.00 per hour