Sales Coordinator

Job Description
A Sales and Marketing Coordinator is responsible for supporting the Sales Department. This position will be responsible for providing guests, fellow team members and vendors with superior customer service, administrative support to respective departments and will source creative and strategic ideas as needed. The Person in this role must be highly organized, efficient, task oriented, a quick learner and capable of multitasking. This position must also maintain a professional appearance as they may be called upon to meet a guest in the lobby. In addition to being heavy on administration duties, this position will spend a good portion of the time on special projects.
ESSENTIAL DUTIES:
Answer the phones as needed using proper phone etiquette at all times in a timely manner.
Monitor and respond to emails from Mondrian LA general and sales email box.
Assist with creating and inputting group and production room lists
Review and ensuring customer information is up to date
Audit rates on OTA sites to check or parity.
Sort and distribute mail fax.
Responsible for VIP reservations directed by sales manager.
Ensure department maintains adequate inventory for press kits.
Assist other coordinators with special projects for internal and external customers
Handle all apartment/penthouse/long-term requests
Any other reasonable request made by management that facilitates the operations for the department/hotel.
Compile and maintain current client mailing list and contact details in Sales operating system.
Organize promotional activities for new products/services/marketing campaigns. Assist in the preparation and organizing of promotional material or events.
Generate and distribute various sales reports and statistical analysis as requested.
Assist with creating and inputting group and production room lists.
Reconcile Expedia reservations for Mondrian LA.
Audit rates on OTA sites to check or parity.
Check for Package bookings.
Upload Guestbook folios for Mondrian LA.
Check for no show from night prior and verify if reservation was a live booking and reconcile if needed.
Check Facebook/IG/Twitter and respond or send to the appropriate department.
Compile and maintain current client mailing list and contact details in Sales operating system.
Organize promotional activities for new products/services/marketing campaigns.Assist in the preparation and organizing of promotional material or events.
Generate and distribute various sales reports and statistical analysis as requested.
Conduct tours of the hotel and facilities when required.
Other duties as assigned
Pay Range:
$26.00 - $26.00