Programming Specialist

Job Description
Within Operation &
Technology, the ProgramOperations Studio team provides client services &
media order management to several organizations across NBCUniversal including Television Distribution, Universal Pictures Group, Peacock, Sky Showtime and domestic/international networks.The Programming Specialist contributes to operational excellence in facilitating inbound content deliveries. This includes ensuring deliverables are received in spec and on time. The coordinator will partner with various internal teams including Media Operations, Advanced Media Products, and Engineering to ensure the accurate and reliable availability of content within the servicing library.
About the Role:
Coordinate content procurement of both library and new production material as it relates to outgoing fulfillment orders for NBCU distribution outlets.
Stewardship around the day-to-day receipt and readiness of NBCU studio/acquired content into the NBCU studio digital supply chain following the NBCU Technical Spec
Audit orders, metadata, and production schedules to ensure proper and timely library management.
Acting as point of escalation for the NBCU TechOps fulfillment teams regarding programming changes, content issues, content revisions and/or special requests.
Communicate with external clients and internal teams on source content delays and issues.
Manage tracking and reconciliation of deliveries from all inbound content providers
Understand various internal workflows to escalate issues to the proper teams
Comply with standard operating procedures and trainings to ensure success of our 24/7 support team.
Lead weekly Onboarding calls with production and internal support teams to confirm files are up to spec.