Operations Assistant

Responsibilities
Communicate with sales reps and logistics team to confirm receipt of new orders and update the status of orders
Manage/control receipt of new customer set-up forms for system accuracy
Maintain accurate records of orders to provide monthly shipping visibility well in advance of shipping period
Review incoming production dates, reports for credit standing, and status of orders
Act as a point of contact to resolve customer issues or respond to questions
Facilitate cross-channel feedback from customers and employees to management and executive teams
Work with team leaders, managers, and department heads to learn departmental needs and goals
Requirements
Good time management, prioritization, and multitasking abilities
Possess excellent communication and organizational skills
Self-motivated and problem solving with a keen attention to detail
Maintain excellent customer relations
Strong computer skills
Willingness to work independently with minimal supervision
Experience with Nuorder and Netsuite is a plus
Benefits
Flexible scheduling/PTO
Health, vision, and dental insurance
401k
Collaborative, engaging work environment