M4a - Operations Assistant

M4A is a leading importer and distributor specializing in high-quality baby products, committed to providing families with safe, innovative, and reliable solutions. Our mission is to enhance the parenting experience by offering a diverse range of products that prioritize safety, functionality, and design.
We are seeking a proactive and detail-oriented Administrative and Operations Assistant to support our growing team. The ideal candidate will play a pivotal role in ensuring smooth day-to-day operations and administrative functions within our company.
Key Responsibilities:
Administrative Support:
Provide administrative assistance such as managing calendars, scheduling meetings, preparing correspondence, and maintaining records.
Order Processing:
Assist in processing and tracking orders from receipt to delivery, ensuring accuracy and timely fulfillment.
Inventory Management:
Monitor inventory levels, coordinate with suppliers, and assist in maintaining optimal stock levels.
Customer Service:
Handle inquiries and support customer service activities, including responding to emails and phone calls promptly and professionally.
Logistics Coordination:
Coordinate logistics for incoming and outgoing shipments, including documentation and liaising with shipping carriers.
Data Entry and Analysis:
Maintain databases and spreadsheets with accurate information, and assist in generating reports for analysis.
Office Management:
Manage office supplies, equipment maintenance, and general office upkeep to ensure a productive work environment.
Support to Operations Team:
Collaborate with the operations team on various projects and initiatives to streamline processes and improve efficiency.
Qualifications:
Education:
BA in business administration or a related field preferred.
Experience:
Proven experience in administrative roles, preferably in operations or logistics.
Organizational Skills:
Strong organizational skills with the ability to prioritize tasks and manage time effectively.
Attention to Detail:
Meticulous attention to detail and accuracy in all work tasks.
Communication:
Excellent verbal and written communication skills;
proficiency in English (additional languages a plus).
Technical Proficiency:
Proficient in MS Office (Word, Excel, Outlook) and comfortable with learning new software systems.
Problem-Solving Skills:
Ability to identify issues and propose solutions independently.
Team Player:
Collaborative attitude with the ability to work well within a team environment.
Benefits
Competitive salary commensurate with experience.
Health insurance and retirement benefits package.
Opportunities for professional growth and development within a supportive team environment.