Nurse Practitioner Virtual Care

Position Title:
Nurse Practitioner Virtual Care
Duration:
04 Months with possibility of extension
Location:
Remote
Shift hours:
Exact hours TBD, but current business hours are 6am-11pm, including weekends.
NOTE:
Please submit additional candidates who are licensed in at least FIVE of these states:
CT, GA, NC, ND, NJ, NY, PA, SC, SD, VA, WI, WV.
Description:

The Client Telehealth Nurse Practitioner delivers patient care services through a remote technology platform. You will work in collaboration with a dedicated team of professionals as you independently provide holistic, evidenced based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients ranging in age 18 months and above. Encounters are documented utilizing an electronic health record (EHR). Client Telehealth providers report directly to the Enterprise Initiative Lead.
Duties:

1. Patient-Centered Quality and Safety
Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counselling, and disposition planning for our patients ranging in age 18 months and above
Provide patient counselling;
inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counselling and medication management
Educate patients on health maintenance and respond to patient care inquiries
Document all patient care within an EHR according to Client policies and procedures
Provide care and coordination of our patients with internal and external colleagues, including the broader patient centered medical home, ensuring the highest standard of care is always provided for all patients and
Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, paraprofessionals, Pharmacists and other members of the health care team
2. Customer Service Excellence
Deliver excellent customer service
Seek to increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues
Focuses consistently on the patient to create a warm and welcoming environment
Tailor communication style to effectively influence quality outcomes and patient needs
Collaborate with pharmacy and front store colleagues to provide a complete patient experience
Maintain patient confidentiality in accordance with PHI and HIPAA standards
3. Healthcare Environment Management
Resolve conflict using appropriate management techniques
Cultivate and maintain positive relationships among practice employees, Client colleagues and external partners
Reprioritizes continually throughout the day to fulfill patient and business needs
Support the overall patient experience, by effectively managing clinical and non-clinical duties as well as patient expectations
Quickly adopt new service offerings and patient care models
Adhere to the core values of Client Client in all communications and interactions
Assist with hiring, development, and evaluation of Practice employees
Complete necessary tasks for clinic operations, including but not limited to taking inventory, following up on lab results, receiving incoming phone calls, ordering supplies and maintaining clinic cleanliness
4. Business Acumen
Remain accountable to managing business needs including, but not limited to, budget, payroll, inventory, billing insurance, and payment collection
Own the success of your practice through implementation of the clinic level business plan designed to meet identified business goals
Assure complete and accurate payment for services through comprehensive documentation in the patient chart, verification of payment method (insurance, cash or combination) for each visit, and collection of payment as directed by the EMR
Complete revenue cycle managements tasks including collecting payment at time of service for all visits and preparing nightly deposits.
5. Autonomy
Work independently, prioritize, and solve problems, take initiative, and advocate for their patients and their practice
Actively participate in professional development thru professional groups, committees within the organization and/or additional external experiences
Maintain self-awareness and professionalism of individual actions and how they impact the clinic, practice, and healthcare industry
Continuing education, including what is required to maintain employment at Client, is the responsibility of the provider
Qualification:

Completion of a masters degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role required.