National Director, Medical Science Liaison

Job Description
The National Director, Medical Science Liaison (MSL) is a position that will have corporate and field-based responsibilities to lead and manage the field-based MSL team, engage and further develop relationships with top institutions and key opinion leaders (KOLs) to disseminate company-approved medical and scientific information, facilitate education, and collaborate to support scientific engagement activities for our client.
This position will ensure the MSL team functions as a highly trained, field-based, team of scientific experts who engage health care professionals and leaders to exchange in clinical, scientific, and research for a treatment of Galactosemia. Adhering rigorously to regulatory and corporate directives, the National Director will ensure that the team adeptly fosters and nurtures scientific partnerships within the relevant scientific communities.
In addition, this pivotal role may entail engaging with Key Opinion Leaders (KOLs) and healthcare practitioners (HCPs) at local, regional, and national levels, as well as collaborating closely with professional societies such as The Galactosemia Network (GalNet) and the Study of Inborn Errors of Metabolism (SSIEM). Additionally, this leader will actively interface with patient advocacy organizations like The Galactosemia Foundation, underscoring our client’s dedication to serving the needs of the rare metabolic disorder community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MSL Leadership and Development:
Recruitment and retention of key talent for our client.
Builds an organization reflecting a diverse and inclusive workforce that inspires support and celebrates both team and personal achievements and empowers team to achieve results.
Establishes a connected and productive work environment by creating trust and respect within the group and establishes self as a trusted leader.
Provides coaching, mentoring and guidance that is consistent and timely to MSLs regarding their individual performance and progress, including annual performance reviews, professional development and succession planning, and real time field reports based upon regular field travel combined with data analysis.
Oversees KOL/HCP planning and implementation, as well as development of regional/national KOLs.
The MSL National Director will work closely with Medical Affairs to establish team goals and objectives consistent with the product’s scientific imperatives and brand plan.
Collaborates with Learning and Performance to develop and execute comprehensive subject matter expertise training to ensure data fluency.
Develops effective onboarding program for new team members and establishes routine team meetings, education, 1:
1 mentoring and feedback sessions to create successful team dynamics and individual development.
Develop and utilize field coaching tools and territory field visits with MSLs to ensure territory management and data fluency in the field.
Implement routine metric and insights reporting to internal team to update key stakeholders on regular basis.
Ultimate responsibility for scientific knowledge of self/team and oversight of MSL territory plans.
Maintains clinical knowledge of designated therapeutic areas and broad market knowledge of the region, including current treatment strategies, current and pending competitors, new therapeutic developments, payor dynamics, and other market issues/trends.
Identifies gaps or areas of training for the team and secures clinical experts to support training needs.
National Execution of Field-Medical Strategy:
Maintain deep understanding of therapeutic strategy and interpretation of analytics to inform and maximize MSL Core Capabilities.
Accountable for the direction and execution of MSL regional goals/objectives and territory plans.
Evaluate appropriate tools and analytics to ensure optimal scientific exchange through HCP engagement.
Engage in collaboration and coordination with clinical operations within the geographic region to support any clinical trial needs.
Maximizes In-Field Team Effectiveness.
Ensure that MSL team members maintain adequate communication and interaction with the commercial and market access field teams, when appropriate and according to compliance and regulatory guidelines.
Ensure cross-functional collaboration and ways of working with all medical affairs and clinical departments.
Accountable and compliant with follow-up to medical information requests in a timely manner
Assists leadership with business/clinical strategy and tactical plan development, tactical plan implementation, impact goal achievement, and quantification of results at the field level.
Accountable for and have decision-making responsibility for deploying regional resources to support franchise and business initiatives and ensure attainment of medical objectives.
Team Development and Field Execution:
Ensures MSLs have the necessary tools, training, and materials to perform effectively.
Responsible for ensuring MSLs have adequate training, resources, and support to organize educational programs (i.E., journal clubs, disease state webinars, medical roundtables)
Ensures MSLs complete training in a timely manner.
Responsible for identifying and partnering on potential projects that would enhance organizational impact and/or lead to successful execution of therapeutic Medical Objectives.
MSL Director/MSL team may be required to compliantly support clinical trial recruitment efforts, research collaborations, and facilitate communications as needed relative to Investigator Sponsored Studies.
MSL Director/MSL team may be requested to support market access initiatives (i.E., clinical presentations to payers (including Medicaid)
Ensure Internal Feed-back Loop:
Translation of Field-Medical execution and initiatives to enhance cross functional collaboration with aligned stakeholders.
Collect field insights, through surveys (or CRM) and aligned with objectives, collating, and analyzing the insights to share internally.
Responsible for team compliance with applicable Corporate and Divisional Policies and procedures:
Ensures MSL team members update and maintain all required databases with current and complete information.
Ensures appropriate documentation of KOL Customer interactions and responses to unsolicited requests.
Ensures team member adherence to regulatory and compliance guidelines in all aspects of scientific dissemination of information.
Manages activities within assigned budget.
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