Is Business Analyst

Job Description
Essential Duties
The Population Health Applications Analyst may perform the following essential Duties (please note that according to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.):
Serve as IT/MIS application owner for Environmental Health Applications (primarily for the Environmental Health DB (EHD) and other Population Health Applications.
Duties in this role include working with a team of business analysts;
maintenance and of the EHD application, coordination of planned downtime events, communication of unplanned downtime events, acting as a liaison between the business and vendor(s) as needed, and other responsibilities required to support the health of the applications.
· Troubleshoot software problems through MS teams and other communication channels;
implement solutions andworkaround to problems.
· Implement, maintain and update SQL Server and MS Access databases, tables and security access;
create, document and compile documentation related to procedures.
· Create and generate reports and statistics to meet user and program requirements;
interface with other departments and users on regulations and reporting requests.
· Consult on the analysis of an application;
troubleshoot system problems;
implement solutions andworkarounds.
· Conduct system analysis and may conduct programming activities for complex systems;
document new and modified systems and programs;
coordinate user training in new capabilities;
may convert new programming from test to production.
· Interface with users to determine system needs and requirements;
instruct users on newlyimplemented systems;
define system requirements;
may design and code programs;
review impact of systemmodifications on existing systems.
· Prepare, or assist client in preparing, service requests to implement system changes;
determine level of effort required, prioritize requests.
· Coordinate with outside vendors and contractors to complete projects and service requests;
define, assign and evaluate their work.
· Provide application support for other applications that fall under the Population Health umbrella including applications used to support environmental health, pandemic response, case management, and communicable disease surveillance.
· Performs other related duties and responsibilities as assigned.