Inside Sales Specialist

Job Description
Establish a high level of rapport and trust with the Teleflora florists while making outbound calls
Become familiar with the entire product line that Teleflora sells as well as other services offered
Meet/exceed the daily, weekly and monthly quotas that are established for contacts and sales
Meet/exceed the daily expected percentage of time on the telephones selling to the florist
Use every customer contact to reinforce the Teleflora commitment to customer service
Prepare reports as necessary for the Inside Sales department management
Utilize appropriate order entry;
call tracking and contact management software
Participate in sales, product and process training as required
Communicate with other departments to help meet departmental needs