Inside Sales Representative

3V Sigma USA is a world leading producer of advanced specialty chemicals that range from synthetic polymers to organic chemistry molecules. Through a deep knowledge of chemistry, chemical processes and final market applications we develop and produce chemicals that deliver the high performances customers need. Continuous Innovation, sustained Quality and outstanding Customer Support have been the key ingredients of our success for the last 60 years.
JOB SUMMARY:
Inside Sales Representative
Salary Range is 60k-75k base, Plus Commission Opportunities
3V’s newly added Inside Sales Representative role will be a fundamental addition to the Sales Team. This role will help our Sales Team achieve our ambitious customer and revenue growth goals for the future. The right person must be comfortable from all things up to and including:
cold calling potential end-use customers, data manipulation, and turning existing clients into repeat business and increase current spend/volume. You must be comfortable making multiple calls per day, working with outside sales partners, generating interest, qualifying prospects and closing sales
Requirements
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requests for reasonable accommodations should be directed to the Human Resources Department.
Generate new business and ensure the current client’s needs are met. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication. Understand customer needs and requirements.
Use CRM software to maintain a database of current information on new sales opportunities as well as existing customers
Track sales cycle progress on a monthly and quarterly basis to make sure customer acquisition/retention goals are met. Close sales and achieve quarterly quotas.
Route qualified opportunities to the appropriate sales executives for further development and closure
Research accounts, identify key players and generate interest
Maintain and expand your database of prospects within your Assigned Division.
Prepare Customer Pricing Proposals with approval by Business Managers of Assigned Division
Coordinate Customer Orders, Availability and Shipping with Customer Service and Handle all follow up in case of shortage of product
Facilitate Customer Presentations with support of Marketing and Business Unit Managers of Assigned Division
Support Outside Sales
Receive orders by email, web portal or fax.
Review customer pricing files and confirm pricing before entering orders
Enter orders in JDE and maintain customer files.
Process drumming and toting request when needed.
Document availability of product, shipping details and delivery date on each order.
Track order progress daily and report any problems to the Order Processing Manager.
Document and file all communication with the customer regarding the customer’s order.
Provide documents or tracking information to the customer when applicable.
Provide past due invoice information to the customer or sales person when assistance is needed and requested by the 3V Sigma USA, Accounting Department.
Check inventory for all orders and work with Order Processing manager for allocation of orders
Process drumming and toting request when needed.
Issue Debit or Credit Memos when needed for customer returns or correction of invoicing.
Support and help to other CSR/Salesman when volume of work is above normal.
Provide coverage for vacation and absent of other CSR/salesman. Including JDE order entry and documentation for outside warehouses.
Maintain and check daily open order report. Investigate and report any problem to the Order Processing Manager.
Maintain ISO / EFfCI requirements and certifications in affected areas
EMPLOYMENT ELIGIBILITY:
To be considered for employment you must be legally authorized to work in the United States for any employer and you will not require employment visa sponsorship now or in the future.
EXPERIENCE/EDUCATION
Proven inside sales experience
Track record of over-achieving quota and value added selling
Strong phone presence and experience dialing multiple calls per day
Ability to multi-task, prioritize, and manage time effectively
Bachelor’s degree preferred
1+ year of sales experience converting qualified opportunities in a sales representative position preferred
Excellent communication skills, listening skills, presentation skills, and customer service skills
Benefits
Available Benefits include:
Medical
Dental
Vision
RX Coverage
Life Insurance
Vacation/PTO
401k Retirement Plan
ABOUT 3V SIGMA USA:
3V Sigma is a leading global producer of specialty chemicals with approximately 500 employees and 4 manufacturing facilities located in United States (Georgetown, SC) and in northern Italy (Mozzo, Grassobbio, Porto Marghera).
Our modern and fully equipped R&
D department includes Synthesis and Technology facilities, Application testing centers and Analytical and Quality Control laboratories.
Team work is our way of approaching tasks:
our chemists, process engineers, mechanical engineers, operation personnel and managers are continuously in collaboration. In this way, we have been able to create a solid and multidisciplinary technical culture which enables us to provide our customers with innovative technical solutions and with high quality, and price competitive products.
Our proprietary technologies and chemistries, customer support, consistent quality and continuous focus on innovation are what differentiates us from our competitors.
Our Mission is to serve industries supplying high quality and highly innovative products and to serve our customers providing unique solutions and outstanding technical support.
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3V is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disabilities, or protected veteran status.