Information Technology Business Analyst

Community Hospital Corporation (CHC), a DFW Top 100 Employer, is seeking a highly motivated and organized individual to join our dynamic and growth oriented IT department as an Information Technology Business Analyst. In this role, you will provide critical support to our IT leaders across various areas from our corporate office, provide data and performance analysis to support smooth internal operations and delivery of client services.
This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and Grandscape. At CHC we enjoy an outstanding work environment, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, free covered parking, and a great company culture.
Major Responsibilities
Provide business analysis support to IT department activities including:
Sales
Review and update prospect contact information in Salesforce for accurate sales outreach
Analyze performance of sales processes and marketing initiatives
IT Operations
Coordinate vendor invoice approval and processing
Coordinate timely and accurate monthly client billing
Analyze client billing data for performance trends and opportunities
Telecom
Manage and organize data related to telecom services within Google Drive
Assist with contract renewal and authorization activities
Assist with posting submissions during peak season (July/August)
Additional Responsibilities
Coordinate content creation, design, and distribution of quarterly client newsletters
Provide general support as needed
General Duties
Upholds and supports the company's mission, vision, and values
Communicates openly to address issues
Ability to work independently and as part of a team
Ability to be trustworthy
Ability to speak English fluently
Demonstrate a strong customer service orientation
Possess critical thinking skills
Requirements
Bachelor's Degree
Experience analyzing billing, invoicing, and performance data to identify trends and opportunities
Experience with Salesforce or CRM tools a plus
Ability to focus on a computer monitor and type on a keyboard for several hours
Ability to travel 10% of time
Skills and Knowledge
Proficient in Google Workspace (Doc, Sheets, Slides, Meet, Gmail, Calendar, Forms)
Excellent organizational skills with the ability to prioritize and manage multiple tasks
Excellent communication and interpersonal skills, communicating openly, respectfully, and in a timely manner
Excellent attention to detail and accuracy
Benefits
At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture.
Comprehensive health and welfare benefits package is offered as part of total compensation:
Health Care Plan (Medical, Dental &
Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary &
AD&
D)
Paid Time Off (Vacation, Sick &
Public Holidays)
Wellness Resources and other benefits
CHC is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.