Import Supervisor

Job Description:

This position is for local residents only.

Sorry, Visa / sponsorship not available.

Import Supervisor
ARC Global Logistics is a medium sized freight forwarder. We have offices in Los Angeles, New York, El Paso, as well as Tijuana, Mexico. ARC is a part of the Hong Kong - based Logimark group.
You will find a positive, professional, friendly, but also demanding and driven environment. We are looking for team members that are ambitious and hard working, but we also value good teamwork and a positive attitude. We are looking forward to meeting you!
POSITION:
We are looking for an IMPORT OPERATIONS SUPERVISOR AIR &
OCEAN
Location:
Artesia, CA (however, we will be relocating our office to Long Beach, CA (LGB airport) from August 2024)
Work Hours:
08:
30 am to 05:
30 am through Mondays to Fridays (paid overtime may be required when needed)
Salary:
Depends on experience and ability
Job Type:
Full-Time / In-Office
Company:
International Freight Forwarder / NVOCC
Basic job description:
Assist Operations Manager in the day-to-day operations and management of the import department.
ESSENTIAL FUNCTIONS:

Supervise import operations team, monitor and assist staff with problems and questions.
Additionally to this, the import supervisor will also handle some operational jobs:

• Receive, review and process documentation for an assigned base of accounts, and process documents through the system
  
• Track and trace FCL, LCL, and AIR shipments via steamship lines, rails, and airlines
  
• Coordinate with brokers to ensure timely ISF filings and import customs clearance
  
• Provide proactive information to the customer regarding arrival, delivery and shipment status
  
• Ability to handle a shipment from receipt of pre-alert to delivery
  
• Coordinate with COD customers to ensure payment is received prior to delivery
  
• Coordinate with truckers to ensure timely deliveries
  
• Negotiate with vendors on rates when necessary
  
• Generate and compile various spreadsheets or reports
  
• Anticipate problems and work on solutions when they happen
  
• Solve complex problems with tact and calmness
  
• Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis
  
• Assist and support the Import Manager in supervising the import department
  
• Other tasks as may be necessary to ensure a smooth and prompt shipping and customer service experience

QUALIFICATIONS:

• Interpersonal and leadership skills:
  Able to interact positively and effectively with co-workers, subordinates and supervisors
  
• Excellent organizational and time management skills
  
• Excellent written and verbal skills
  
• Strong computer skills including Microsoft Office
  
• Detail oriented, able to multitask and meet deadlines
  
• Self-motivated, able to work in a team and independently
  
• Strong knowledge of regulatory compliance with import operations procedures, rules and regulations

EXPERIENCE:

• Minimum 5 years of relevant air and ocean import operations and freight forwarding experience
  
• Minimum 1-3 years of supervisory experience
  
• Cargowise Experience a plus
  
• Ability to read, speak and write Spanish a plus
  
• Authorized to work in the US for any employers