Customer Service Supervisor - Import Operations Remote

Job Description:

Immediate Job Opening for Customer Service Supervisor - Import Operations - Remote Position
Experience working for a freight forwarder handling import cargo.
We are proud to offer the position of Customer Service Supervisor to be based at the NY/NJ area. Position is available for immediate appointment. Qualified candidates will be offered competitive salary and all standard benefits.
Professional experience:

• Minimum 3 years experience handling all aspects of import operations from
  beginning to end.
  
• Familiar with customs regulations and insuring compliance and minimizing
  disruptions.
  
• In depth understanding of shipping regulations including customs procedures and
  documentation requirements.
  
• Proven track record of customer satisfaction that includes fostering relationships.
  
• Experience handling cross border moves.
  
• Ability to work in high pressure environments.
  
• Experience negotiating rates with carriers, trucking companies and vendors in
  general.
  
• Technologically savvy.

Professional Attributes:

• Customer focused and welcoming personality.
  
• Ability to understand and resolve problems to the benefit of customer and the
  company.
  
• Team player with the ability to reach out to other members. Easily approachable.
  
• Good communication skills.
  
• Positive attitude.

Only candidates with experience in handling imports in the freight forwarding industry need apply.
Must have experience working for a forwarder or forwarders with knowledge of import procedures.