Import Operations

Job Description:

This position is for local residents only.

Sorry, Visa / sponsorship not available.

Import Operations
ARC Global Logistics is a medium sized international freight forwarders. Our offices are in Los Angeles, New York, El Paso, and Tijuana, Mexico. We are part of the Hong Kong based Logimark group.
You will find a positive, professional, international and friendly environment. We are looking for ambitions and hard working team players. The company will provide plenty of advancement opportunities.
We are an international freight forwarder looking for IMPORT OPERATIONS!
Our office is currently in Artesia CA, but we will be moving to Long Beach (LGB airport area) in July 2024.

Work hours are 8:
30 to 5:
30 Mondays through Fridays, but overtime (paid, of course) may be required when needed.
The salary level will depend on your experience and ability. As you progress and take on responsibilities, compensation will increase.
ESSENTIAL FUNCTION:

• Receive, review and process documentation for an assigned base of accounts, and process documents through the system
  
• Track and trace FCL, LCL, and AIR shipments via steamship lines, rails, and airlines
  
• Coordinate with brokers to ensure timely ISF filings and import customs clearance
  
• Provide proactive information to the customer regarding arrival, delivery and shipment status
  
• Ability to handle a shipment from receipt of pre-alert to delivery
  
• Ability to handle 50-75 files per month including higher complexity shipments and customers
  
• Coordinate with COD customers to ensure payment is received prior to delivery
  
• Coordinate with truckers to ensure timely deliveries
  
• Negotiate with vendors on rates when necessary
  
• Generate and compile various spreadsheets or reports
  
• Anticipate problems and work on solutions when they happen
  
• Solve complex problems with tact and calmness
  
• Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis
  
• Assist and support the Import Manager in supervising the import department
  
• Other tasks as may be necessary to ensure a smooth and prompt shipping and customer service experience

QUALIFICATIONS:

• Excellent organizational and time management skills
  
• Excellent written and verbal skills
  
• Strong computer skills including Microsoft Office
  
• Detail oriented, able to multitask and meet deadlines
  
• Self-motivated, able to work in a team and independently
  
• Strong knowledge of regulatory compliance with import operations procedures, rules and regulations
  
• Able to interact positively and effectively with co-workers, subordinates and supervisors

EXPERIENCE:

• Minimum 2 years of freight forwarding operation in air or ocean
  
• Cargowise Experience a plus
  
• Ability to read, speak and write either Spanish or Chinese will be a plus