Governance Program Manager

Job Description
As a Program Manager at Visa, you will lead complex, multi-disciplinary programs for the DPS Program Management team. You will plan requirements with stakeholders and guide programs through the entire lifecycle considering all stakeholder inputs across different functions. This includes monitoring project schedules and working with internal and external stakeholders to ensure that multiple, simultaneous projects are working together to drive to the success of an entire program.
You will be supporting project stakeholders in identifying risks and bottlenecks and using your influence to alleviate those roadblocks. You will be responsible for the execution and delivery through completion for multiple projects within the program. Programs can often span office locations and time zones, and your responsibility will be to keep all stakeholders coordinated on the program’s status, milestones and deadlines.
The person filling this position will be responsible and accountable for coordinating activities and communicating status of projects related to new products, features and services that drive client satisfaction, differentiate the Visa DPS product offering, and drive Visa DPS Service revenues.
Summary:
Coordinate and support strategic projects in the business unit.
Manage special projects with end-to-end ownership and accountability.
Achieve project goals by engaging effectively with stakeholders at all levels across Visa, including technical subject matter experts, client services partners, vendors, and Visa senior management.
Essential functions include:
Program and Project Meeting Management:
develop and prioritize agenda topics, follow up on action items and manage closure of open items. Coordinate the agenda activities around the project plans, financial results, stakeholder engagement, and 'hot' issues / opportunities.
Plan for critical meetings including schedule management, pre-work, meeting topics, supporting materials and follow-ups.
Develop and execute on program deliverables relevant to DPS governance and compliance areas
Track action plans and develop communication on progress
Work through challenges, identify bottlenecks and dependencies, and unblock teams for execution.
Support the following:
Work daily with cross functional teams to gather and communicate project status, progress, milestones, deliverables, outcomes, and lessons learned to all applicable parties via various communication channels
Oversee department operational and administrative functions, including ensuring departmental compliance with Visa’s standard operating procedures, as needed
General day-to-day support, to support adapting prioritization and execution of business objectives in a fast paced and ever-changing environment
Demonstrate and leverage strong business and financial acumen
Exercise influence management with minimal authoritative control. Hold individuals responsible for their tasks, taking into account their multiple priorities.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.