Food & Beverage Manager

Job Description
What You Will Be Doing:
Focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests.
Active floor management, driving the service vision within fl.2, In Room Dining and Refreshment Center to build guest loyalty and outstanding service results.
Handling customer inquiries and complaints, striving to provide excellent customer service.
Ensure all guidelines and brand standards for 2024 are properly executed within the departments.
Manage and develops audit programs of brand standards and completes coaching sessions with colleagues.
Ensure that all colleagues are trained and held accountable for brand standards and that colleagues are always reflective of our grooming standards and in a clean and proper uniform.
Consistently has a presence with our colleagues in the F&
B areas while balancing the administrative needs of the position.
Oversee day to day operation of F&
B areas in collaborationwith other managers.
Ensure departmental schedules reflect our service commitments, colleague needs, and business-productivity commitments.
Take responsibility of the cleanliness, maintenance, and storage procedures of the operations
Participate in ordering, inventory, and monitors use of supplies.
Execute opening and closing checklists.
Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.
Conduct daily shift briefings ensuring that our colleagues are well informed and prepared to deliver outstanding service.
Ensure proper cash handling procedures are followed and Accounting standards are adhered to.
Ensure a safe and healthy work environment for both colleagues and guests.
Attend all mandatory meetings.
Other duties to be assigned.