Director, System Engineering & Reliability

Job Description
The Global Streaming Technology Digital Network Operations Center (GST-DNOC) is seeking a Director, System Engineering &
Reliability. This role will be a seasoned leader who will partner with the cross functional technology teams within broadcast and digital groups to bridge and improve workflows between organizations. This position will be responsible for proper communication, reliability and resiliency of our encoding, networking, and associated hardware operations. Additionally, this role will lead management of our global DNOC physical spaces including maintenance and growth of systems and reliability to ensure fault free operation and improved monitoring and failover capabilities.
Primary Responsibilities
Oversee all streaming, file delivery technology infrastructure for complete end to end workflow
Group lead in delivery of engineering presentation materials including PowerPoint, Vision and MS Project
Manage on-site presence and escalation within digital operations, broadcast operations and transmission on all events for 24/6/365 operations
Drive a team with diverse skillsets to deliver work back schedules &
roadmaps for cross functional delivery across a variety of workstreams
Measure and report out on system quality and performance, operational reliability, and future roadmap to ensure 99.999% uptime
Proactively predict and prevent disruptive events including reactive analysis of these events to ensure predictability and reliability of systems managed in the video pipeline
Ownership of root cause analysis on all defects such that outages are minimized based on data driven metrics
Communication ownership within broadcast, digital and transmission operations to ensure coverage aligns with linear and event based scheduling needs
Operational knowledge of scheduling automation systems and full end to end digital workflow from signal acquisition to end user deliver, baseband a/v processing and signal flow
Aid in design, documentation and management of new technical systems (hardware and software based) as well as associated workflows
Collaborates across DNOC leadership and Global Streaming Technology to ensure proper partnerships and collaborative relationships