Director, Project Management

Job Description
You will be an account team's production lead the delivery of high-quality deliverables that power client satisfaction, meet our requirements, and balance client and agency economics.
As the Director of Project Management, you will lead a multi-skill (i.E. online and offline) team of project managers. You will oversee project definition, scope monitoring, budgeting &
timing at the account level. Career-manages a team of direct reports. You'll report to the Senior Vice President, Project Management.
This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.
Knowledge
PM Approach:
Ensures that the project management team uses a flexible project management approach
PM Technical Skills:
Leads large teams to bring complex programs/campaigns to completion based on scope and budget. Well-versed in production needs;
considered a specialistin multiple channels and understands other mediums well enough to be
Talent Selection:
Shows the ability to hire and retain capable people while encouraging diversity and career development
SOWs:
Accountable for the accuracy of all team SOWs
Agency process:
Develops important operational tools (i.E. team or brand specific processes)
Grow Talent:
Grow mid-level producer talent;
handle performance issues
Client finances:
Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects
Strategy
Resource allocation:
Review all projects across account to resolve resource and skill requirements;
guide resource allocation management;
ensure the right resources are cast to the need
Project Plans:
Accountable for account-level master project plan creation and management.
Process improvement:
See opportunities to adjust processes for efficiencies
Quality Control:
Structures and leads project status reviews;
lead cross-team post-mortem sessions
Advising:
Partners with account/ marketing team to provide directly to client(s) to manage expectations
Risk Management:
Leads large teams to manage risk mitigation plans
Tactics and Execution
Agency Cost Management:
Vigilantly wants to improve both agency services and your partners
Management:
Responsible for the career development of others
Execution:
Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
Vendors:
Point of escalation for vendor management concerns
Scope Definition:
Scopes and estimates complex, multi-channel engagements
Client Relationship
Relationship:
Client-facing lead on issues related to production and project management
Client knowledge:
Understands our client's business and plans projects accordingly
Accountability:
Own vendor/partner relationships
Problem Solving:
Difficult or complex production discussions with client and facilitate resolution
New Business:
Production lead on new business pitches;
identify upsell opportunities