Computer Operator - A

As a key member of our Operations Team, the IBM – i Computer Operator will be responsible for:
- Perform backups using BRMS batch processing via the AS/400(IBM – i) job scheduler or upon request. All backup processing is done within the Dell/EMC DD6300 Virtual tape library. The management of Virtual tapes confirming the backups have ran to completion and confirming expiration dates are correct for both the U.S. &
Europe.
- Monitoringsystem console for messages and ensure successful completion of scheduled tasks.
- Knowledge of Halcyon (Help Systems), this product is used for monitoring error conditions on all AS/400( IBM – i) system partitions 24/7. This includes reviewing system console messages, emails, system alerts via Halcyon and monitoring the QSYSOPR message queue.
- Provide first level support to end users having issues with connectivity to servers, AS/400( IBM – i), devices, printers, automated batch jobs, user profile and password issues.
- Open appropriate help desk tickets for various departments and escalate issues that need immediate attention to the on-call person.

• Maintain and follow-up for the printing of Invoices from the nightly Billing Job to be distributed to the correct person.
• Ability to communicate effectively with peers and leadership in a team-focused environment.

- Maintain the physical security of the computer systems.
- Ensures strict adherence to all Information Services policies and procedures.
- Has the ability to spot problems as they occur and ensure proper steps are taken to resolve those problems.
- Special assignments and projects will be completed as required by the business.
- Knowledge of MIMIX( Precisely).
- Provide support with Vology, our Third-Party Network Monitoring Service with issues that may happen within our Plants and Warehouses on Off Hour Shifts. This will involve calling the network person on-call for support.

Days of Work:
Monday thru Friday
Hours of work:
8:
30 am to 5:
00 pm

This position will require be a floater:
Please review under Job Requirements.

The ideal professional for this position will possess the following:
- 2+ years experience in AS/400(IBM – i) Computer Operations
- The ability to monitor the system using AS/400(IBM - i) commands is essential
- Degree or Technical training is a plus
- Superb oral and written communication skills
- Must be able to work independently or as part of a team
- Must be willing to float and cover different shifts during Vacations, Personal Holidays, Company Holidays &
Sick Time.