Computer Operations Specialist - Wichita, Ks (Hybrid Schedule Eligible)

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.
We are currently seeking a Computer Operations Specialist to join our team in Wichita, KS. This role is an integral part of our technology team and will be responsible for ensuring that our computer systems are effective and efficient at all times.
A successful candidate will have:
Exemplary customer service experience
Critical and analytical thinking skills
Confident and articulate written and verbal communications skills
Initiative and strong work ethic
Technical problem resolution skills
Strong attention to detail
The ability to treat highly confidential information with utmost urgency
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous development
Essential functions of the role:
Identify and correct file and system errors
Perform data processing operations according to a business production schedule
Perform backup procedures to reduce the risk of data loss
Collaborate with Programmers, Systems and Business Analysts to coordinate testing environments and resolve system problems
Maintain and manage processing logs and run procedure manuals
Troubleshoot problems for users
Notify Programmers, Systems and Business Analysts personnel of system malfunctions
Monitor jobs controlled by an automated scheduling system to include building and editing jobs from the scheduler
Monitor and/or perform the running of system and application updates and notify appropriate personnel of exceptions (ex:
batch processing errors)
Manually submit batch processing jobs
Run application performance management scans
Process phone requests
Provide support during business continuity exercises
Responsible for all system and network availability
Other duties as assigned within the scope and responsibility of the job
Requirements
College Degree
Or level of education that, together with industry experience, enables the applicant to meet the job requirements
2-3 years experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols and standards required
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.