Billing Systems Administrator

Job Description
As a Billing Systems Administrator, you will be responsible for managing and optimizing the billing systems used by the Reimbursement team at Guardant Health. This role plays a critical part in ensuring accurate and timely billing processes, resolving billing issues, and improving overall system efficiency. You'll work closely with cross-functional teams to identify areas for improvement, implement system enhancements, and provide technical support to end users.
Responsibilities
· Manage and oversee the functionality of billing systems, ensuring accurate and efficient billing processes
· Collaborate with stakeholders to identify system enhancement opportunities and implement improvements
· Provide technical support to end users, troubleshoot issues, and resolve billing discrepancies
· Optimize processes and workflows to streamline billing operations
· Conduct system updates and implement new features including testing as needed
· Train and educate team members on system functionalities and best practices including documentation
· Analyze data and generate reports to monitor system performance and identify trends or issues
· Stay up-to-date with industry trends and best practices in billing systems administration
· Ensure compliance with regulatory requirements and company policies
· Collaborate with cross-functional teams to support new billing initiatives and projects
· Manage user permissions and access