Yard Service Professional - Englewood

$18 - 20/HR *Must be able to work Saturdays*
Location:
2600 W Oxford Ave, Englewood, CO 80110
We are looking for a Customer Service Associate in our Landscape Yard to provide excellent customer service for our business and distribute products promptly to our customers. You will be operating a forklift with the utmost care to ensure efficiency and safety. Your job could involve driving around the rock yard as well as the warehouses. The goal will be to ensure that materials and products will always be in the right place to achieve maximum efficiency. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our locations satisfied and you will contribute to the branch's profitability.
Responsibilities
Go the extra mile to engage customers
Greet and direct customers
Provide accurate information (e.G. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Manage returns of merchandise
Coordinate with your team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Stay up-to-date with new products/services
Load, unload, prepare, inspect and operate a delivery vehicle
Ask for feedback on provided services and resolve clients’ complaints
Inform customers about new products and services
Follow DOT regulations and safety standards
Unload materials and merchandise from incoming vehicles and stack them in assigned places
Loading Materials in customer vehicles with efficiency and extreme care
Locate and move stock of products to pallets or crates for storage or delivery
Keep updated records of inventory and activity logs
Comply with company policies and legal guidelines
Help maintain a safe and orderly environment of the facilities
Requirements
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations
Bonus Points for the Following*
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Knowledge of inventory stocking procedures
Attention to detail and familiarity with industrial equipment
Excellent physical condition and coordination
Benefits
Health Care Plan (Medical, Dental &
Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary &
AD&
D)
Paid Time Off (Vacation, Sick &
Public Holidays)
Family Leave (Maternity, Paternity)
Short Term &
Long Term Disability
Training &
Development
Wellness Resources
Profit Sharing
We have the 4 C’s that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO &
bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!