Woman'S Locker Room Receptionist

The Opportunity
Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you!
The Woman’s Locker Room Receptionist is responsible for greeting, supporting, and ensuring members' needs are addressed in a timely manner! This individual will be the first point of contact for members and is responsible for partnering with multiple departments to ensure members' concerns are handled in a timely manner.
Set Shifts below:

Monday, Tuesday, Wed, Friday 4:
45am-10am
Sundays 6:
45am -1pm
Job Responsibilities:

Responding to needs within the locker room and partnering with other departments to ensure they are addressed.
Assigning and assisting members with locker rentals and locker room amenities.
Assisting member with spa appointment bookings and checking out products.
Answering phones:
responding to inquires and booking service appiontments
Exhibit excellent customer service skills at all times
Complete job duties at times multitasking
Maintain a clean and organized work space for the reception associates
Handle difficult situations in a calm manner while remaining professional
Communicate effectively with team members and management
Requirements
Similar experience preferred
Great communication skills with the ability to handle difficult situations
Must be available to work various shifts &
holidays (early mornings, late evenings and weekends)
Must be able to work well in a team setting
Great organizational and time management skills
The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending.
Diversity, Inclusion, and Belonging Matters:

East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Benefits
Working at EBC benefits you!
Paid time off for full and part-time team members.
Health, Dental, and Vision Insurance for qualified team members.
401k - company match
Parking and transit benefits
Complimentary club membership and employee discounts
Flexible schedules
40% off spa services &
locker room and spa brands like Skinceuticals, Coola Suncare, Capri Blue and many more!