Veterinary Receptionists

Job Description
Veterinary Receptionist

Concord, CA
Job Details
- Full-time
- $20.05 - $21.26 an hour
- 5 hours ago
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
- Flexible schedule
- Retirement plan
Qualifications
- Veterinary experience 1 year
- Communication skills
- Veterinary terminology
Full Job Description
The ideal candidate must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast-paced environment, provide a calm demeanor, and have a passion for delivering exceptional care to clients.
Responsibilities:
- Greet clients and their pets and complete the appointment sign-in process which can include:
inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
- Assist clients with check-out including, but not limited to:
ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
- Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into the pharmacy if needed as authorized by a veterinarian.
- Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
At Concord Veterinary Clinic, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth. Better Business. Happier Staff. Healthier Pets.
Job Type:
Full-time
Pay:
$20.05 - $21.26 per hour
Expected hours:
34 - 40 per week
Benefits:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Retirement plan
- Vision insurance
Schedule:
- 8-hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Work setting:
In-person
Experience:

Veterinary experience:
1 year (Required)
Work Location:
In-person