Utility Billing Clerk

Alternative hr, llc - City Of Canton
new offer (29/05/2023)

job description

The City of Canton, South Dakota is seeking qualified candidates for a full-time Utility Billing Clerk to process utility bills and payments, assist customers with utility related questions and inquiries, and provide general administrative clerical support to the Finance Officer.
Here's what you'll get to do!
Utility Billing
Read and record all utility meters on monthly basis;
drive City vehicle to read meters electronically
Prepare utility bills and adjustments;
process utility payments and other revenues
Track overdue accounts;
prepare shut-off lists;
process shut off payments and hook-up fees
Prepare inserts or newsletters to send with monthly utility bills
Respond to customer inquiries regarding water service, meters, and billing
Prepare reports used to maintain and track utilities
Process service requests;
prepare work orders;
dispatch service crews
General Administrative
Provide administrative support and assistance
Provide customer service on the telephone and in-person, assisting customers, accepting payments, answering questions, etc.
Handle or refer problems and situations are they arise
Take mail to post office daily;
take tape back-up to bank daily
Send NSF letters and payments as needed
Other Functions
Provide back-up to Deputy Finance Officer regarding building permits, service calls, etc.
Assist with elections and absentee ballots as assigned
Assist with City sponsored events
Perform other duties, projects and tasks as may be required by the Finance Officer and/or to assure the success of City operations and services
Here's what we require:
Education and Work Experience
High School Diploma or GED required;
some college preferred
Two or more years previous cashier, teller or bookkeeping experience required
Skills, Knowledge and Abilities
Strong customer skills, in person and on the phone, and with customers and co-workers
Sust have strong math skills;
able to calculate figures and amounts quickly and accurately
Strong skills with office equipment, including calculator, computer, spreadsheet, and accounting and/or utility software
Strong organizational skills and attention to detail
Ability to follow routine verbal and written instructions;
able to express ideas clearly
Physical Capabilities
Ability to work in a normal office environment;
generally sedentary;
occasional lifting up to 20 pounds
Ability to operate normal office equipment, review work products, file and retrieve files
Here's what you'll get:
Great work schedule - Days Monday thru Friday
Excellent pay and benefits
Starting at $16.88/hour
Health Insurance premiums paid at 100% for you and 50% for family!
Paid vacation, sick leave and holidays
Participation in the South Dakota Retirement System
Apply on-line here or via email to [email protected]
Closing date 6/6/2023

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Utility Billing Clerk

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