Transportation Supervisor

Job Description
The Transportation Supervisor will assist the Transportation Managerwith supervising and coordinating transportation team members. The Transportation Supervisor will effectively and efficiently handle customer service complaints and concerns. They will also be responsible for complying with federal, state, and company policies, local laws, transportation programs, and regulations.They will also train new team members in job duties. High comfort level working in a diverse, fast paced environment.
RESPONSIBILITIES AND DUTIES
(80%) Assist Transportation Manager in leading the Transportation Team
Leadership:
Recruit and interview new team members
Train, coach, and counsel team members
Handle all driver concerns in Manager’s absence
Assist with annual performance appraisals
Make recommendations to the Manager for pay increases
Attend and participate in annual Leadership &
Development training sessions
Assist with coordinating safety/team/quarterly meetings
Reporting/Budget:
Assist with all transportation-generated reports
Contribute to the development of annual department budget preparation for Director-Supply Chain Center review and approval
Routing, Scheduling, Hours of Service, and Maintenance:

Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverage
Conduct route analysis and recommend saving opportunities to the Manager
Monitor driver hours of service via the onboard system
Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The number of drivers at the SCC determines the number of observations per period)
Perform payroll duties when necessary and review driver payroll for accuracy
Assist in monitoring misdeliveries and make recommendations to the Manager on avoidance strategies
Assist in the maintenance of the driver qualification file
Assist in the scheduling of truck maintenance and maintaining fleet image
Assist in accident investigations
Assist other supply chain centers when called upon
Assist with D&
S Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed timely
Perform other duties as assigned by Manager and Director
Customer Relations:
Assist in answering Slice of Pie complaints
Maintain positive customer relationships
Customer Surveys
(20%) As needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to the leasing company for service/maintenance, and on occasion, work the yard