Training & Development Specialist

Job Description
THE POSITION:
The Training and Development Specialist will have a passion for training and development, strive to have a great partnership with all team members, and the tenacity to deliver excellent service. The Training and Development (T&
D) team partners with organizational leaders to strategically identify and execute solutions to meet organizational learning needs. You will provide custom learning and development solutions required or requested across the organization's Patient Services business unit and help drive programs and training initiatives that directly impact the daily working lives of EVERSANA employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Instructional Design
Design, development, implement, and evaluate high quality learning and development materials and solutions
Understands sound adult learning and instructional design principles and methodologies
Supports Training Team in determining training needs, best practices, procedures, and coordinating execution of training
Meet with leadership and subject matter experts to access training and development needs, then design, develop and implement new training initiatives as necessary to meet client requirements
Conduct needs analysis, designs learning objectives, builds content and creates relevant job aids and instructional materials such as presentations, videos, hands-on training, instruction material, handouts, evaluation forms, and visual aids
Seeks to analyze and understand the departments or teams being supported
Designs training materials to support new initiatives throughout EVERSANA and completes training related tasks that meet business objectives in driving quality, customer service and effectiveness
Works to continuously evolve and modernize training assets to continuously improve the learning experience;
design, develop and maintain content style
Instructional Implementation
Promulgate EVERSANA culture and leads by example
Schedules and conducts in-person and virtual training including managing logistics and scheduling
Assigns and updates training curricula or materials in the learning management system (LMS) as needed
Collaborates with Training Team to align and ensure consistency in training processes and performance improvement initiatives
Develops training curriculum and leads training sessions/classes in alignment with sound adult learning and instructional design principles to support new associates working to meet performance and organizational standards
Provides individual coaching and training to intra and inter-organizational partners on training and development best practices
Consistently evaluates effectiveness of programs for continuous improvement and proactive business partnership
Project Strategy and Management
Remain current with changing policies, technologies, and services for training delivery
Identify and recommend training and development opportunities throughout the business unit
All other duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions of this position.
EXPECTATIONS OF THE JOB:
Hours (40 Hours per week, 5 days of the week)
The above list reflects the general details necessary to describe the expectations of the position and shallnot be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.