Traffic Monitoring Supervisor- Florida’s Turnpike Enterprise Tmc

Job Description
AECOM Is seeking a Traffic Monitoring Supervisor in Pompano and Ocoee, Florida at theFlorida’s Turnpike Enterprise Traffic Management Center (TMC)
Job Description
Front line leader who is responsible for providing leadership, guidance &
direction to control room operations personnel.
Demonstrated ability to provide vision, leadership, and direction to Control Room personnel.
Takes lead role in workflow coordination.
Responsible for the overall quality of staff’s work and oversees projects.
Ability to clearly convey thoughts, messages, ideas, or other guidance to other individuals both in writing and verbally and ensure comprehension &
understanding. Exceptional communication skills.
Ability to prepare for and actively participate in after action reviews, Stealth reports, or other communications/debriefings as needed.
Ability to develop and modify Control Room work schedules based on operational needs &
contractual obligations.
Assist in the routine review and updating of Standard Operating Procedure (SOP) &
Standard Operating Guidelines (SOG).
Ability to clearly convey expectations &
accountabilities to personnel regarding performance and hold periodic reviews to report results.
Ability to effectively delegate work assignments to personnel for task completion and personal development purposes.
Demonstrated work ethic &
individual integrity above reproach.
Ability to adapt communications and leadership style based upon the situation and individual(s).
Decisiveness in decision-making, judgement, and ability to be assertive when required.
Ability to establish, manage and meet deadlines for multiple tasks simultaneously.
Demonstrated enthusiasm and positivity towards ones work &
assignments. Ability toself-motivate and provide motivation to others to meet deliverables &
objectives.
Takes initiative to better serve operational/ staff/ client needs.
Demonstrated strategic planning capabilities and ability to look ahead and predict with some accuracy the needs of the operation or client.
Demonstrated ability to gain consensus within the Team and remain open-minded to suggestions, feedback, ideas or criticisms.
Identify current industry trends or TMC best practices and analyze suitability within Control Room operations for implementation or adaptation.