Tour Desk Agent

Job Description
Job Description
Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours.
Duties
Effectively check guests into and out of the tour assignments for that morning
Coordinate the general office administration for the Vice President of the VOA.
Provide clerical assistance to the General Manager and Senior Management as necessary
Help with routine and special projects for the Vice President, General Manager and/or Senior Management
Assist with researching, resolving, and documenting internal and external issues
Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts
Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory
Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries