Tex 0932 Director Of Outreach And Temporary Shelter - Dept. Of Homelessness And Supportive H...

Job Description
What You’ll Be Doing
Under the direction of the Deputy Director for Programs, the Director of Outreach and Temporary Shelter leads the department’s response to street homelessness. The Director of Outreach and Temporary Sheler organizes and manages the day-to-day operations of HSH’s outreach shelter and other temporary housing projects for all subpopulations (including individuals, families, and youth). They are responsible for the citywide homeless outreach strategy, city outreach staff, and the outreach contractor(s). They oversee citywide policy and coordination efforts within Whole Person Care and the Healthy Streets Operations Center. The Director of Outreach and Temporary Shelter trains and evaluates HSH’s shelter, outreach, navigation centers, and facilities staff to support a positive team environment. They work closely with the Planning, Performance, and Strategy unit to implement the relevant goals of the Home by the Bay Strategic Plan. The Director of Outreach and Temporary Shelter oversees citywide policy and coordination efforts within Whole Person Care, the Healthy Streets Operations Center, Drug Market Agency Coordination, and city-wide street crisis response teams.
Essential Duties and Responsibilities:
Directly supervise 2–5 program supervisors.
Responsible for training, coaching, and performance management of employees in their unit.
Develops strategic direction, in coordination with the executive team, for outreach and shelter programs within the continuum of care.
Responsible for overseeing contract management and monitoring, performance management, and provider relationships.
Oversees the work of the Shelter Grievance Advisory Committee (SGAC), the Shelter Monitoring Committee (SMC), and collaborates effectively with the Local Homeless Coordinating Board (LHCB) oversight
Coordinates the HSH implementation of new Outreach, Shelter, and Navigation Center programs.
Provides direct oversight of Outreach, Shelter, and Navigation Center operations.
Supports collaboration and information sharing between DPH, HSH, HSA, SFPD, and DPW.
Develops and monitors Memoranda of Understanding (MOU) and contracts.
Acts as a liaison with outside agencies and their departments or programs.
Coordinates budget preparation;
prepares reports, memoranda, and correspondence;
and maintains statistical records.
The liaison between HSH and community stakeholders on matters concerning outreach and shelter.
Develop and maintain a homeless outreach strategy.
Oversee the staffing and responsiveness of emergency response operations at HSH.
Performs other duties as assigned.