Technology Specialist

Indian Creek School is an independent coeducational day school offering a broad curriculum in the liberal arts. Founded in 1973, Indian Creek School enrolls approximately 575 students in grades Pre-K through twelve from diverse ethnic, racial, religious, and economic backgrounds. This is a 12 month, full time position, reporting to the Chief Technology &
Operations Officer.
The ideal candidate will be responsible for providing comprehensive IT support to faculty, staff, and students, ensuring a seamless and efficient learning environment. Your role will include hardware, software, and network troubleshooting, managing our innovation lab’s cutting-edge equipment such as 3D printers and laser cutters, and leading the development of our student-led technology support team.
Requirements
Key Responsibilities:
Provide IT support to faculty, staff, and students, which may involve training on existing and new technologies.
Diagnose and resolve network issues to maintain a stable connection for all users.
Install and configure hardware and software to meet the educational needs of the school.
Assess and improve IT systems to optimize operational efficiency and support educational initiatives for hardware and software installations, including regular updates and upgrades.
Oversee the operation and maintenance of innovation lab equipment.
Assist with monitoring and maintaining computer systems and networks to prevent and minimize downtime.
Mentor and develop a student-led technology support team, fostering leadership and technical skills.
Skills and Qualifications:
Broad technical competency with computer systems, operating systems, and software applications.
Ability to diagnose and resolve hardware, software, and network issues.
Skills in setting up hardware and software, and configuring systems for optimal use.
Knowledge of networking concepts and the ability to manage internet connectivity problems.
Excellent verbal and written communication skills to assist users and document processes.
Ability to work well with both technical and non-technical staff and students.
Strong analytical skills to solve complex technical issues.
A passion for technology and a desire to work with individuals of varying technical abilities.
A genuine enthusiasm for fostering a positive learning environment for children and adults alike.
Education and Experience:
Familiarity with educational technology and platforms commonly used in K-12 settings. Knowledge of Blackbaud Education Management Solutions is helpful.
Experience in a school or educational setting preferred,
Proficiency in Microsoft for Education or Microsoft 365 environments.
A degree in Information Technology, Computer Science, or a related field is preferred.