Technical Writer

PayEngine, a leading payment-facilitation-as-a-service (PFaasS) platform backed by venture capital, is seeking a talented Technical Writer to join our dynamic team. As a Technical Writer at PayEngine, you will play a crucial role in our mission to provide clear and comprehensive documentation for our payment technology and services. You will work closely with our development and product teams to create user-friendly technical documentation, including API guides, developer tutorials, and user manuals. This is an exciting opportunity to contribute to the success of a fast-growing fintech company.
Responsibilities:
Collaborate with development and product teams to gather information and understand complex technical concepts.
Create and maintain detailed technical documentation for our payment products and services.
Translate complex information into clear and concise content that is easy to understand and follow.
Create API guides, developer tutorials, user manuals, and other technical documentation.
Ensure accuracy and consistency of all documentation, following company style and formatting guidelines.
Revise and update documentation as needed to reflect product updates and changes.
Work closely with cross-functional teams to gather feedback and improve documentation.
Requirements
Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
Proven experience as a Technical Writer or similar role.
Strong understanding of technical concepts and the ability to explain them in a clear and concise manner.
Excellent written and verbal communication skills.
Proficiency in using documentation tools and software, such as Adobe FrameMaker, MadCap Flare, or similar.
Experience with API documentation is a plus.
Strong attention to detail and ability to manage multiple tasks and projects.
Ability to work independently and meet deadlines.
Experience in the payments or fintech industry is a plus.