Technical Support Specialist

Job Description
The Technical Support Specialist – Fleet Instrumentation and Controls provides electrical,mechanical, controls, and automation support for the deployed fleet of assets. Works closelywith field services, logistics, external customers and commercial teams providingtroubleshooting and maintenance support focused on instrumentation, controls, and/orautomation associated with Reverse Osmosis (RO), Ultrafiltration and Deionization (DI)systems and other water treatment technologies. This individual will provide support to all fourregions in the NAM Services organization as well as field operations (customer sites) asneeded. Support at these sites may be remote or on-site depending on requirements.
Provides skilled electrical, electronic and mechanical support to Servicesoperations.
Troubleshoot and repair mechanical, electrical and electronic equipmentassociated with water treatment systems at customer sites. Equipment includes, but not limited to:
PLCs, VFDs, industrial process instrumentation, pneumatics,motor controls, PID controllers and power distribution.
Has working knowledge of typical instrumentation used in water treatment systemsand is able to perform calibrations and configuration of such devices.
Role requires less than 10% travel
Support and maintain our remote monitoring equipment and devices for our assetperformance monitoring system - InSight
Provides troubleshooting and technical support in person, via phone and/orelectronically
Works closely with the engineering group to produce accurate and completedocumentation and drawings
Must be able to read and follow schematics, P&
IDs, and mechanical drawings andcontrols documentation.
Assist in developing operations and training manuals, such as written functionalcontrol description.
Assist and train service technicians regarding automation and instrumentationwithin Veolia equipment/systems
Review and advise team members of operational procedures and requirements forworking safely with electrical/electronic and mechanical equipment andcomponents.