Technical Analyst- Mortgage Lending Junior, Full, Or Senior (Depending On Experience)

Ent credit union - Colorado Springs
new offer (01/07/2024)

job description

Job Description
The Technical Analyst Junior position partners with the Mortgage Lending Management Team to manage mortgage Loan Origination Systems (LOS), mortgage loan Point of Sale systems (POS), associated applications, and reporting functions.They are responsible to utilize all available resources to remain proficient and knowledgeable on Mortgage Lending associated technologies.Provide direction to Information Technology staff in order to provide a bridge between credit union functions and Mortgage Lending functions.Act as a resource to all credit union management to source data, build complex reports, test calculations, and program application interfaces. This position will develop plans for system improvements, organize resources to ensure maximum automation for efficiency, and manage technology vendor relationships to ensure highest and most consistent performance of current systems.Finally, the Technical Analyst will maintain responsibility to monitor security of information to prevent conflicting functions that expose the credit union to privacy concerns, risk of losses, or compliance violations.
The Technical Analyst full position partners with the Mortgage Lending Management Team to manage mortgage Loan Origination Systems, associated applications, and reporting functions. They are responsible for utilizing all available resources to remain proficient and knowledgeable on Mortgage lending-associated technologies. Provide direction to Information Technology staff in order to provide a bridge between credit union functions and Mortgage Lending functions. Act as a resource to all credit union management to source data, build complex reports, test calculations, and program application interfaces. This position will develop plans for system improvements, organize resources to ensure maximum automation for efficiency and manage technology vendor relationships to ensure the highest and most consistent performance of current systems. Finally, the Technical Analyst will maintain a responsibility to monitor the security of information to prevent conflicting functions that expose the credit union to privacy concerns, risk of losses, or compliance violations.
The Technical Analyst Senior position partners with the Mortgage Lending Management Team to manage mortgage Loan Origination Systems, associated applications, and reporting functions.They are responsible to utilize all available resources to remain proficient and knowledgeable on Mortgage Lending associated technologies.Provide direction to Information Technology staff in order to provide a bridge between credit union functions and Mortgage Lending functions.Act as a resource to all credit union management to source data, build complex reports, test calculations, and program application interfaces. This position will develop plans for system improvements, organize resources to insure maximum automation for efficiency, and manage technology vendor relationships to insure highest and most consistent performance of current systems.Finally, the Technical Analyst will maintain responsibility to monitor security of information to prevent conflicting functions that expose the credit union to privacy concerns, risk of losses, or compliance violations.
The Sr. Technical Analyst acts as a subject matter expert and team lead to the other Technical Analysts and Jr. Technical Analysts.They may direct work activities on assigned projects and provide training as needed to team members.
Essential Functions at the Technical Analyst Junior level:
Utilize a help desk ticket tracking system to prioritize, monitor, document progress on projects/critical issues, and provide reports for later analysis. Complete entry level tickets as assigned including but not limited to new hire onboarding system access, termination of mortgage system permissions and password resets. Generate daily, weekly, and monthly reporting.
Assist with various recurring projects to include Disaster Recovery responsibilities, control of system and data security, and partnering with internal peers to ensure compliance. This includes semi-annual user audits for all mortgage systems. Assist with coordinating implementation and testing of mortgage system releases, upgrades and service packs.
Provide technical analysis and maintain overall compliance/security of information and assets, direct IT partners, technology vendors, and project teams in conjunction with management.
Develop and maintain relationships with technology vendors, industry peers, and credit union management in order to manage technology projects, resources, data, security, and operations.This may include research, testing and implementation of new/emerging software.
Essential Functions at the Technical Analyst Full level:
Provide technical analysis and maintain overall compliance/security of information and assets, direct IT partners, technology vendors, and project teams in conjunction with management.
Utilize a help desk ticket tracking system to prioritize, monitor, document progress on projects/critical issues, and provide reports for later analysis.
Directs various recurring projects to include Disaster Recovery responsibilities, control of system and data security, and partnering with Credit/Compliance Administrator to ensure compliance.
Develop and maintain relationships with technology vendors, industry peers, and credit union management in order to manage technology projects, resources, data, security, and operations. This may include research, testing and implementation of new/emerging software.
Bank Secrecy Act:
Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Essential Functions at the Technical Analyst Senior level:
Provide technical analysis and maintain overall compliance/security of information and assets, direct IT partners, technology vendors, and project teams in conjunction with management.
Utilize a help desk ticket tracking system to prioritize, monitor, document progress on projects/critical issues, and provide reports for later analysis.
Act in a team lead capacity for other Technical Analysts to assist with best practices, training, and procedural clarification.Recommend to Manager needed department training or process improvements discovered through interaction with teammates.
Directs various recurring projects to include Disaster Recovery responsibilities, control of system and data security, and partnering with Credit/Compliance Administrator to ensure compliance.
Develop and maintain relationships with technology vendors, industry peers, and credit union management in order to manage technology projects, resources, data, security, and operations.This may include research, testing and implementation of new/emerging software.

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Technical Analyst- Mortgage Lending Junior, Full, Or Senior (Depending On Experience)

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