Systems Engineer

Job Summary:
As a Systems Administrator at Empowerment Academy Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure. This position will be responsible for providing technical support to students, teachers, and staff, helping to create a conducive learning environment. This role offers an excellent opportunity for those to advance their career in the field of educational technology.
Key Responsibilities:
Technical Support:
Provide technical assistance to teachers, and staff, addressing issues related to hardware, software, and network connectivity.
Hardware Maintenance:
Assist with the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices.
Software Support:
Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software.
User Training:
Offer basic training and guidance to end-users on technology usage and best practices.
Infrastructure Management:
Maintain networking systems
Documentation:
Keep detailed records of support requests, resolutions, and IT equipment inventory.
Security Awareness:
Assist in maintaining the security and integrity of the school's IT systems by adhering to security policies and procedures.
Infrastructure Maintenance:
Proficiently and proactively diagnose issues with Infrastructure services. Subject but not limited to Cloud and internal servers and services.
Salary:
$52,000-$55,000
Requirements
High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred).
Strong passion for technology and a desire to learn and grow in the IT field.
Excellent problem-solving and communication skills.
Basic knowledge of computer hardware, operating systems, and software applications.
Customer-focused with a commitment to providing exceptional service.
Ability to work well in a collaborative team environment.
Prior experience in an educational setting is a plus, but not required.
Benefits
Medical
Dental
Pension
Generous Paid Time Off