Supervisor, Credit Discounts

Job Description
The purpose of this job is to oversee the day-to-day operations of the discount coordinator team, ensuring accuracy of customer discounts and rebates.
Supervise and provide daily oversight of the discount coordinator team;
select, coach, train, and develop direct reports, to include appraising job performance and conducting performance reviews
Ensure customer pricing and discounts are accurately implemented across several different platforms
Review and ensure completion of key credit department reports and reconciliations
Collaborate with sales, IT, wholesale, freight-only and finance team members to coordinate efforts, streamline processes and improve Guest experience
Support relationships with key billing services;
resolve escalated problems with billing services when they occur
Review and approve manual rebates and back pays;
collaborate with audit and compliance departments to ensure compliance
Provide guidance and input for development of credit-related software to ensure all stakeholders’ needs are met;
manage new and existingdata within systems
Model behaviors that support the company’s common purpose;
ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned