Staff Software Engineer

Job Description
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
What you get to do in this role:
Responsible for creating, enhancing innovative solutions leveraging ServiceNow Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response).
Work with Product manager to understand security architecture and design process and system integrations to ServiceNow Security Operations from security team.
This role is pivotal in strengthening security across DT and adopting all relevant product capabilities with lessons learned, strategies, and advice to enhance real world Security Operations.
Contribute and maintain a showcase of Security Operations solutions created on the ServiceNow platform and build a compelling Now on Now story
Configure or customize and work with product manager to build a business smart solution which is scalable and maintainable.
Provide expert-level support and troubleshooting for ServiceNow SecOps-related issues.
Ability to work in a global team and, share best practices and known solutions with other team members to enhance the quality and efficiency of other team members.
Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.
Stay current with industry trends and best practices in security operations and ServiceNow capabilities.
Build reports and dashboards and showcase value achieved by implementing SecOps capabilities across DT
Track and present key metrics and KPIs to relevant stakeholders
Train and mentor team members on ServiceNow SecOps functionalities and best practices.