Sr. Solution Architect, Demohub

Job Description
We are looking for an experienced ServiceNow Architect to spearhead the design of our cutting edge DemoHub platform. DemoHub is a multifaceted ecosystem comprising various components such as demo instance provisioning, demo content deployment, demo search portal development and tools console. The successful candidate will be instrumental in ensuring the reliability, scalability, and innovation of the DemoHub platform, handling responsibilities from guiding the development team to collaborating with various stakeholders. Design and Architecture:
· Instance Provisioning &
Content Deployment
O Work with infrastructure teams to design a robust and scalable deployment architecture that meets business requirements.
O Define strategies for instance provisioning, considering factors such as load balancing, redundancy, and scalability.
O Clearly communicate challenges in instance and content deployment &
brainstorm on innovative solutions.
· Lead the improvement of the DemoHub portal and application to enable
O Seamless discovery, searching, deployment, and learning of demo content.
O A console interface displaying real-time status updates, including current content availability, new releases, and seamless upgrade options.
O An expansive tools console empowering users to personalize their experience, showcasing integrations and facilitating customizations.
Collaboration and Stakeholder Management:
Actively participate in the Demo Advisory Council, ensuring effective collaboration and coordination
O Maintain continuous engagement with Demo Engineering teams, Solution Consultants, and engineering, recognizing them as crucial stakeholders.
Agile Development and Story Prioritization:
O Create short term &
long term DemoHub roadmap.
O Prioritize user stories and maintain a well-organized backlog.
Support and Troubleshooting:
O Provide support to the development team to resolve complex issues and troubleshoot problems.
Documentation:
O Document scalable solutions, architectural decisions, and best practices.