Sr. Manager, Rare Diseases Medical Operations Lead

Job Description
About This Role
Leading and taking full accountability in the successful creation, ownership, and execution of US medical (USM) operational processes and activities, the Sr. Manager, Rare Diseases Medical Operations Lead is a critical member of the US Medical team. Focusing mainly within the Rare Diseases therapeutic area, your scope of responsibility encompasses a wide range of activities, for example external engagement planning and management, field system coordination support, managing medical initiatives, and execution efforts for operational activities. You will be empowered to identify opportunities for process improvements and lead operational excellence efforts. Collaboration with cross-functional teams will be instrumental as you work to streamline and optimize operational processes. Furthermore, your commitment to fostering a culture of agility and continuous improvement, both in your personal capabilities and the processes under your purview, will be key to your success in this role. You will report up through the North America Medical Strategy, Operations, and Excellence function, ensuring alignment with our overarching medical strategy and excellence initiatives.
What You’ll Do
Accountable for Critical Rare Diseases Operation Execution:
Lead and oversee the execution of critical medical operations processes across the rare diseases’ portfolio. Autonomously prioritize and execute the operational needs for the medical field team and medical directors’ office, covering a broad spectrum of activities such as supporting contracting and planning for external engagements, field system coordination support, grant application reviews and processing, internal document management and auditing, managing medical initiatives, and more. Drive a culture of agility and continuous improvement.
Stakeholder Management and Communication:
Collaborate with internal teams, such as other therapeutic areas and functions in NA Medical, Compliance, and Legal, to ensure seamless operational processes. Engage with external stakeholders, including healthcare professionals, vendors, and partners, to facilitate operational activities and maintain strong professional relationships.
Process Improvement Initiatives:
Identify and implement process improvement opportunities to enhance operational efficiency and effectiveness. Lead or participate in cross-functional teams to drive operational excellence initiatives.
Performance Metrics and Reporting:
Develop and maintain performance metrics to monitor the efficiency and effectiveness of operational processes. Provide regular reports and updates to senior management on the status of operational activities and process improvements.
General Strategy, Operations, and Excellence Support:
Cross-train in other areas across the organization and lead initiatives to support the broader US or North American medical team in areas such as field systems (Veeva), medical research, vendor management, communication portals, project management, and other areas of need.
Who You Are
You are a self-starting motivated professional with a talent for paying attention to details. You enjoy being relied on to support team members with critical operational activities. You are highly adaptable, accountable and action oriented. Mostly, you are a strong collaborator, have excellent time management skills and are highly organized.
Why Biogen?
Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.